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Connects Patients To The


Entails all those activities and practices that are undertaken to improve and enhance all interactions between patients and hospitals, mapping all critical touchpoints along the way.


Solution that helps health care providers organize, enhance and connect all their interactions with their patients.

Saves Time

Our system can automatically send a reminder message to the appropriate technician and/or manager thus saving plenty of time. For example, if a laboratory technician hasn’t entered a patient’s room within 15 minutes of the assigned task time. It Does not just detect interactions among providers, patients and equipment, it also relates them to the medical orders and care plans documented in the EHR / EMR. It can draw conclusions about what is occurring, what should happen next and who is responsible for making it happen. This information then is directed in real time to the appropriate staff members via dashboards, so they can act on it quickly.

Ability To Provide A Critical Link Between Staff Movement And Care Delivery Eliminating Unnecessary Delay.

Effective Communication

Our system recognizes the completion of milestones in a patient’s care progression and proactively communicates anticipated roadblocks, providers gain a clear view of a patient’s status in accordance with the ordered plan of care. For instance, clinical staff might receive reminders: if someone hasn’t been in the room for hourly rounds; physical therapy staff haven’t ambulated the patient according to schedule; a nurse hasn’t entered the room for re-assessment more than 30 minutes after patient medication; or when a patient has been in a bathroom for an excessive amount of time.

Reporting On Time About Every Action That Is Taken And Not Taken For Various Clinical Touchpoints.

Customisable Preferences

Patients get communication from their healthcare provider tailored to their preferences. For example, system allows patients to receive communication from a provider in the native language and in a personalized manner. Healthcare providers can also send automated appointment confirmations, feedback sharing, prescription, appointment rescheduling, and cancellation messages to patients via channels like e-mail / SMS / Dashboards

Notifications And Reminders About Appointment Confirmations, Prescription Refilling, Etc., Are Presented To The Patient In Their Own Personalized Way.

Expedite The Discharge Process

Typically, the patient is asked to wait till the doctor visits the next day for their daily rounds to get an understanding of their progress. Consider a scenario where the patient knows that if he or she can do “x” number of things to get better faster. Also, this information is readily available in an easy-to-access format. This solution shares the steps to be followed , which includes the necessary actions to be accomplished in order for one to get discharged.

It Gives The Patient “To Do Steps” So That One Can Try To Achieve These And Get Discharged More Quickly.

Allowing Patients The Ability To Self-Care

Hospitals should consider allowing themselves to directly make their tasks known on a for any such ancillary services. 
Patients and providers can bounce between different platforms and screens. The system allows the provider to seamlessly pull up the EHR for both them and the patient to view. The system even supports improving subtle aspects of  patient experience .

Many times the nurse is the patient’s key contact point for any concerns. These include things like an electrical fault in the room, food not reaching the patient on time, a glass of water, or a bedpan. Patients also contact nurses for information on when they would be taken for radiology and other tests etc.

Save Time Lost In Coordinating The Non-Clinical Issues, It Might Make Sense To Empower The Patients.

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